If an item is on the website, can I also find it in store?
While we do stock many of the same products in our retail store, most of the items on our website are shipped directly from our and our suppliers warehouses. If you are looking to purchase a product in one of our retail stores, we recommend that you call ahead of time to confirm the product is available.

If an item in my order is on backorder, will I be charged the regular shipping and handling charges for each package?

Shipping charges are based on flat rates for your entire shipment regardless of seperate shipping required (such as in the case of multiple items on your order shipping from individual stores). Some items have shipping surcharges such as heavy or oversized products and may or may not qualify for free shipping. In no case will your shipping charges increase due to backorder or drop ship items, your original quoted shipping charges on an unaltered original order, will not change.

Why am I being charged sales tax on your website?
The sales tax applied to your purchase is determined according to state and local laws and regulations. The specific tax rate is based upon the shipping location of your order. Orders with shipping destinations in Louisiana and Mississippi will be charged their respective State tax and destinations located within parishes or counties where a Barney's store is located will be charged local tax for that area. Barneys does not profit from the collection of sales tax.

Titles like POLICE and SHERIFF are not available on certain items on your website. Why aren't these titles available and what do I do if I need to order these?
Barneys restricts the sale of selected products such as, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, and collar pins that identify the holder or wearer as a member of any law enforcement agency. If an item is available for purchase that meets these criteria, I.E. has Law Enforcement designations, you may be contacted to provide LE credentials if you are not an Agency customer. If you need to place an order for these items, we ask that you please call us so that we can get you the items you need as quickly as possible.

Is Barney's pricing the same in-store and on the web site?
Currently, due to the nature of our system and website, store pricing and website pricing are considered separate. Website pricing is NOT available in our local retail stores.